East Brunswick Public Library :: Job Openings East Brunswick Public Library :: Job Openings East Brunswick Public Library :: Job Openings

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Job Openings

Computer Technical Support Specialist

Information Technology and EBTV Department

Permanent Part-Time (102)

Schedule:

9 hours per week,including one evening and one weekend day.

General Description:

The Computer Technical Support Specialist diagnoses, analyzes, and resolves complex hardware and software problems; and installs and configures hardware, software and peripheral equipment.

Knowledge Skills and Abilities:

The Computer Technical Support Specialist must have a  working knowledge of:

  • The operation, uses, maintenance and repair of PCs and peripheral equipment;
  • Windows 7/8.1, Microsoft Office 2013, SCCM;
  • TCP/IP networking protocols; Internet browsers;
  • PC software applications; and

The ability to:

  • Understand and carry out written and oral instructions;
  • Evaluate and resolve computer equipment and network connection problems;
  • Search the Internet for technical support information and software and hardware upgrades; and
  • Work independently with minimal supervision.

Education and Experience:

The Computer Technical Support Specialist must have any combination of education and experience equivalent to graduation from high school and completion of Administering Microsoft Windows course from a Microsoft authorized training center or accredited college or university and experience in troubleshooting, maintaining and upgrading PC hardware, operating systems, and applications software

Salary:

22.15 per hour

Start Date:

Immediately

Supervisor:

Christopher Hyde, Director of Township IT

Application:

By 5:00 p.m. Friday, October 10, 2014. The position may be filled prior to the application deadline. Applications are available in the Administrative Office and at the Information Services desk at The Library and on The Library website above right. Send resume and letter to Maryann Ralph, Assistant Director, The Library, 2 Civic Center, East Brunswick, NJ 08816. Resumes and application, and cover letter may be emailed to Maryann Ralph.


 

TEEN CUSTOMER SERVICE REPRESENTATIVE

Adult Services Department

Hourly Part-Time (102)

Schedule:

12 hours per week: Thursdays 5-9, Alternate Saturdays 9-5, and Sundays 1-5 when the library is open.

General Description:

A Customer Service Representative is a roaming greeter who troubleshoots computer software and e-mail problems; provides customer guidance in using standard library equipment including the library catalog, photocopiers, scanning devices, and printers. The candidate will primarily work in the Teen Space of the library and also assist the Teen librarian with teen programming, shelving, and other small projects.

Required Skills, Knowledge, and Ability:

This position requires the ability to patiently guide customers to the programs and services of the Library; to have a welcoming demeanor at all times and the ability to show customers how to navigate the library catalog, library computers, printers and photocopiers.

Education and Experience:

The Customer Service Representative must have any combination of education and experience equivalent to graduation from an accredited college or university. Familiarity with the Library and the catalog and computers is desirable. Customer service experience or experience working with teens is preferred. College students will be considered.

Salary:

$11 per hour

Start date:

Inmediate

Supervisor:

Stephanie Nye, Manager of Adult Services

Application:

By 5:00 p.m. Friday, September 12, 2014. The position may be filled prior to the application deadline. Send resume, cover letter, and application to Maryann Ralph, mralph@ebpl.org. Print application here


QUICKBOOKS INSTRUCTOR

Information Technology and EBTV Department

Hourly Part Time (104)

Schedule:

As needed to teach regular series of QuickBooks classes, including evening and weekend hours

General Description:

The QuickBooks Instructor develops and runs regular classes on the use of Intuit’s QuickBooks accounting software for library patrons and does related work as required.

Required Skills, Knowledge and Abilities:

The QuickBooks Instructor must have a thorough knowledge of:

    • QuickBooks
    • Microsoft Office Suite
    • Internet Browsers
    • Internet browsers
    • Various web based tools and technologies.

    A working knowledge of:

    • Accounting proactives and accounting specific terminologu in relation to Quickbooks.

    The ability to:

    • train staff and customers to effectively in the use of QuickBooks, and the purpose of different menus and tools.
    • establish and maintain effective working relationships with library customers and associates
    • communicate ideas effectively both orally and in writing
    • exercise initiative and independent judgment and

Minimum Training and Experience:

The QuickBooks Instructor must have real-world experience working with the most recent versions of QuickBooks, and have gone through formal training in the use of QuickBooks. They should also have a thorough understanding of accounting principles as they relate to QuickBooks. Prior experience teaching or training adults is preferred.

Salary:

$17.35 and up depending on experience

Start date:

Immediate

Supervisor:

Chris Hyde, Manager of Information Technology & EBTV

Application:

By 5:00 p.m. Friday, September 5, 2014. The position may be filled prior to the application deadline. Send resume, cover letter, and application to Maryann Ralph, mralph@ebpl.org. Print application here


Library Employment Application

Click here for the library's employment application

Click on the image above for The Library's employment application that you can fill out on your computer. The application is an Adobe Reader (PDF) file and Adobe Reader is required to view and print it.  You can download Adobe Reader here. Adobe Reader is free.