TeleCirc Notification System to Be Implemented for Library Requests and Overdue Notices
Start Date: Monday, July 16th
Starting Monday, July 16th the library will be transitioning customers who receive their requests and overdue notices by U.S. Postal mail to a new automated telephone messaging delivery system called TeleCirc.
Because of the fast delivery of request notification by telephone and email, all holds will now be held for pick-up for 4 days before expiration.
TeleCirc will also allow all customers to call the automated service 24 hours a day to hear if they have any holds to pick-up, to renew their library items, to listen to the titles of items on loan, and to hear account balance information.
TeleCirc will be quicker and more convenient for customers and will substantially save postage and paper costs for the library. At this time, the library cannot offer telephone messaging notification to customers currently receiving email notification due to a limited number of phone lines and budget constraints. Customers currently receiving U.S. Postal mail can switch to email notification instead.