2024 NATIONAL MEDAL
for Museum and Library Service Finalist

Conflict Resolution - from the Inside Out

Wednesday, May 14, 7:00pm in-person & on Zoom

This program will NOT be recorded.

Click here to join on Zoom.

Just the word conflict gets us ready for battle! Our mind races and our hearts pound faster. The best way to manage conflict is to de-escalate yourself first. A cooler head will prevail when you need to de-escalate the situation. In this workshop, we'll use a simple three-step process, understand the reasons we get upset, and identify your best self! Your pre-work: where were you the most "you" ever (beach, out with friends, reading a book in the woods, etc.). This is the place where you had nowhere to go and nothing to prove.

Dana Bernstein is a conflict resolution coach and has created a comprehensive resource to help coaches help their clients manage conflict. Her focus in her work is on the "human connections," and it all starts with connecting with yourself first, re-align with your values and operate as your best self— even during a conflict! She is the author of It’s the Thought That Counts: Mastering the Art of YOU vs. you.